Currently fast emerging alternative distribution channels

 are more and more challenging the classic branch network (especially as for branch size, number and its function).
However, the majority of banks (companies) want to preserve branches as they perceive them as the important/necessary part of their distribution mix.
CapacityPro looks on branch network more through their hidden potential and comparative advantage.
Generally speaking branch network unique advantage lies mainly in personal contact and face-to- face interactions which is still in preference among lots of clients. Paradoxically, another branch benefit is the flexibility; branch network is ideal channel to meet frequently changing customer requirements.

CapacityPro focuses on 3 main areas within the Branch stream:

  • Branch network enlarging/closing (BNEC)
  • Branch Process Optimization (BPO)
  • Sales Force Effectiveness (SFE)